Finding the best tickets for your next show is now easier than ever.
With each show on the website, you’ll find a full list of performances, each with availability and pricing. Simply press the button on the performance you’d like to see and you’ll enter the checkout process where you can choose your exact seats for the performance. You can book online 24/7.
Call the Ticket Desk on 01473 295900 to talk to one of our friendly people from Monday to Saturday 10.00am to 8.00pm. We’ll stop taking calls at 6.00pm when there’s no evening shows but you’ll be able to leave a message for us to call you back. If there’s a show on a Bank Holiday or Sunday we’ll be able to take calls from 2 hours before the performance.
BUT! Before you do, it would be really handy if you could have the following info ready:
We are also happy to receive TextRelay calls.
The Ticket Desk is the first thing you’ll see when entering The New Wolsey Theatre.
It’s open Monday – Saturday, 10.00am – 8.00pm (but closed Saturdays during August).
When there is no performance, we close at 3.00pm – you can still telephone us until 6.00pm on those days.
On Sundays and Bank Holidays, we open two hours before the scheduled show start time.
We have a low level service counter and a hearing loop at the Box Office.
Drop a note to tickets@wolseytheatre.co.uk of the show and performance you’re thinking of seeing, and we’ll go from there.
Our ticket prices are subject to change as the theatre fills. We always recommend booking early to secure the best seats at the best price.
To ensure the best experience for our audiences and actors some seats are not offered for sale until seats towards the front of the theatre are sold. If you have any specific access requirements please do contact a Ticket Sales Assistant.
We don’t charge booking fees but we are a registered charity so if you do fancy leaving us a small donation instead we would be very grateful.
If you would like us to post your tickets we’ll ask for £1.00 to cover costs of an envelope, stamp, and stroll to the post box.
Tickets booked five days or fewer before the performance will be held for you to collect on the door. If you need to exchange or reprint tickets, you will be asked to collect them in person from the Ticket Desk.
Reserved tickets (those awaiting payment) will be held for up to five days.
If calling outside office hours or during peak times, you can leave your booking order on the answering machine or just ask us to call you back – don’t forget to leave us your details!
Our cosy 400 seat auditorium offers a clear view of the stage from all seats. However, depending on the style of production some seats offer a view that works better with the design of show or style of performance. We split our auditorium into four price bands to offer a range of prices based on where we feel the optimum viewing experience will be. Our ticket prices are subject to change as the theatre fills, by booking early you can sure to secure the best seats at the best price.
You often ask us why the front two rows of the theatre are such a bargain. The reason? We love having the front of the auditorium full for every show and we believe there should be accessible priced tickets for all.
To ensure the best experience for our audiences and actors some seats are not offered for sale until seats towards the front of the theatre are sold. If you have any specific access requirements please do contact a Ticket Sales Assistant.
If you want to see what the view will be like from our seats, why not explore the auditorium on our Google Tour.
The New Wolsey Theatre is opening its stage door to offer a brilliant and rare opportunity for you to go behind the scenes.
Our engaging, knowledgeable tour guides will lead you through the theatre to the dressing rooms, the green room, the lighting box, the trap doors, onto the stage and beyond!
If you and your party are interested in a backstage tour, please contact the Relationships Team on Relationships@wolseytheatre.co.uk and we’ll see what we can do.
Some shows have an opportunity for discussion with the cast and/or creatives after the show. You will have the opportunity to ask questions and learn more about the production.
Check on the individual show pages to see which performances include a post-show talk.
The New Wolsey Theatre is located in the heart of Ipswich, an exciting town where life centres around the water: shops, restaurants and bars line the waterfront, and the architecture echoes a maritime history. We are proud to be members of We Are Ipswich, a collaborative arts and cultural group based in Ipswich, be sure to visit their website for more exciting things to see and do in Ipswich.
To help you get the most from your visit, may we recommend:
All those questions you wanted to ask… If we don’t cover it below, we may have already answered your question on another page but, if you want a quick answer give us a call on 01473 295900 or, if we’re online, speak to us on live chat.
We’re adding to this list as the website develops, so if there’s a question you think should be covered, please e-mail webmaster@wolseytheatre.co.uk. If you have a time sensitive request please contact tickets@wolseytheatre.co.uk.
Yes, you do need to wear clothes (especially in chilly weather) but we’re really not fussed what you wear. If you’re out for a special night then dress up but if a onesie is your thing we won’t judge. Promise.
These things happen. We’ll get you to your seat at the earliest opportunity, sometimes this won’t be until the interval. At the main theatre, we’ll pop the show on a TV screen in the bar so you don’t miss any of the action.
There’s a secret list that our Ticket Sales Assistants keep under lock and key. If you want access, give them a call on 01473 295900. Make sure you’ve booked your tickets first though!
Because of our limited costume storage space we don’t have the opportunity to run a costume hire. We would suggest contacting local companies such as the Co-op Juniors or Angels for your costume requirements.